Wapas home
The team

Saat behnen, ek family business.

Aap ko lagta hai aap kisi chatbot se baat kar rahi hain — par actually saat alag personalities, saat alag domains. Pricing? Palwasha. Brand? Maida. Photos? Iqra. Final review? Rabail. Sister handoff visible — har baar header pe avatar swap, "Maida ko bula leti hoon" wali ek line.

Khidr family photo
Shazmeen "Shizu" Khan
Tagline
"Aap ka pehla rabta"
01 / 07

Shazmeen "Shizu" Khan

Concierge & first contact

Calm, organised, warm. Shazmeen owns first contact. Hers is the voice that greets every owner who types "salam." She runs the intake interview — 4-5 sawaal that capture brand, audience, prices — and routes everything to the right behn afterward.

Owns
Intake interviewRoutingOnboardingGeneral helpAccount auth
Aap ki tarah baat karein
"salaam""main yahaan kya kar sakti hoon?""main kahan hoon abhi?""login karwao""logout""password bhool gayi hoon"

"Salaam — apne kaarobar ka naam aur kya bechte hain?" → captures brand, vertical, audience, prices in 4 messages.

Hands off to
Maida — when intake completes — pack design
Iqra — when owner mentions photos / catalog
Palwasha — when owner asks about pricing
Maida Khan
Tagline
"Brand hi pehchaan hai"
02 / 07

Maida Khan

Brand & visual identity

Creative, opinionated, particular. Maida designs the brand identity end-to-end — names, taglines, voice, listing copy, and the storefront template. After Shazmeen finishes intake, Maida composes a vertical-aware pack JSON that drives everything customers see.

Owns
Pack designBrand voiceTemplatesTagline + name suggestionsListing copy
Aap ki tarah baat karein
"template badal do thori warm wali""tagline sahi karwa do""voice thora playful kar do""shop ka naam kuch aur rakhwa do"

Picks Atelier template for a candle brand, writes a 3-line founder story in the owner's voice, generates 4 brand colour palette options.

Hands off to
Rabail — after pack design — pre-publish review
Iqra — when copy needs photo enrichment
Iqra Khan
Tagline
"Tasveer ka jadu"
03 / 07

Iqra Khan

Catalog & photos

Detail-oriented, visual, patient. Iqra owns the catalog. She sees every photo the owner uploads, extracts product names + colors + prices, drafts complete listings, and runs the AI showcase generator that turns one phone snap into six lifestyle photos of the same item.

Owns
Photo intakeListing draftsAI showcase generationImage hygieneBulk catalog ops
Aap ki tarah baat karein
"kaali wali live kar do""isska price 2999 kar do""6 lifestyle photos banwa do""is item ko featured pe lagao""yeh teen hata do"

Sees "Aromatlich Lavender" candle photo → extracts the name, suggests Rs 1,900 price, drafts long_desc with three highlights and a 4-question FAQ.

Hands off to
Palwasha — when price needs market check
Rabail — before publish — voice + quality check
Palwasha Khan
Tagline
"Daam mein jadu hai"
04 / 07

Palwasha Khan

Pricing & market intuition

Sharp on numbers, knows local market bands. Palwasha is the pricing intuition — pulls comparable shops from the marketplace, suggests price bands per vertical and city, flags outliers.

Owns
Price benchmarkingMarket analysisCompetitive bandsBulk price ops
Aap ki tarah baat karein
"sales kya hain abhi tak?""is hafte kya chala?""sab live ka price 10% barhao""is item ka price check karo"

"Aap ke shahar Karachi mein lawn 2,500-3,800 chal raha hai — aap ka 2,999 sweet spot hai."

Hands off to
Iqra — after price-set — to update the listing
Rabail Khan
Tagline
"Live se pehle ek nazar"
05 / 07

Rabail Khan

Quality & pre-publish review

Patient gatekeeper. Rabail is the last set of eyes before any listing goes live. She runs the brand-voice gate — checks every listing copy against the tenant's brand voice notes — and flags publishes that read off-brand or sloppy. Owner can always say "phir bhi live kar do" to override.

Owns
Pre-publish reviewBrand-voice consistencyQuality gateFinal approval
Aap ki tarah baat karein
"yeh publish karne se pehle dekh lo""yeh copy theek hai?""phir bhi live kar do"

Catches "Aromatlide" typo on a listing label, blocks publish, suggests "did you mean Aromatlich?" — owner confirms, listing goes live.

Hands off to
Iqra — when copy needs revision before publish
Muskan Khan
Tagline
"Buyer ki saheli"
Activates with WhatsApp
06 / 07

Muskan Khan

Customer care (WhatsApp)

Warm, patient, customer-facing. Muskan handles buyer FAQs and customer chats on the future WhatsApp surface. She watches the catalog + reviews + order intents and answers questions in the brand voice — "Kya scent options hain?" "Stock kab aaye ga?"

Owns
Buyer FAQsStock + availability questionsAuto-FAQ generationBrand-voice replies
Aap ki tarah baat karein
(activated with WhatsApp launch)

Generates a weekly auto-FAQ from buyer questions for the public /<slug>/contact page.

Hands off to
Sara — when buyer asks about an order
Iqra — when buyer asks about a specific product
Sara Khan
Tagline
"Order pakka"
Activates with WhatsApp
07 / 07

Sara Khan

Orders & fulfillment (WhatsApp)

Operational, reliable, no-nonsense. Sara owns the order pipeline on WhatsApp — confirms COD, sends dispatch updates, follows up on delivery, requests reviews 48 hours after delivered.

Owns
COD verificationDispatch updatesDelivery follow-upReview requests
Aap ki tarah baat karein
(activated with WhatsApp launch)

Customer order RO-AB12CD ships → Sara DMs them tracking link, follows up 48h after delivered with a review request.

Hands off to
Muskan — when buyer has a non-order question

Ek behn se shuru karein,
saat behnen aap ke saath kaam karein gi.

Salaam Shazmeen ko likhein. Baqi sab routing automatic hai.